If the service is not running, right-click on it and then select the “Start” option. Press Win + R,” type services.msc and then press the Enter key on your keyboard.įind the service “Bluetooth Support Service” and see it if is running. To be notified when a Bluetooth device is trying to connect to your computer, select the check box for Alert me when a new Bluetooth device wants to connect. This is sometimes called pairing mode.į) To allow Bluetooth devices to connect to your computer, select the check box for Allow Bluetooth devices to connect to this computer. Refer this article to know more information about using HP support assistant.Ī) Open Control Panel by clicking the Start button, and then clicking Control Panel.ī) In the Control Panel search box, type Bluetooth, and then click Change Bluetooth settings.Ĭ) In the Bluetooth Settings dialog box, click the Options tab and do any of the following:ĭ) To make your computer discoverable to Bluetooth devices, select the check box for Allow Bluetooth devices to find this computer.Į) When a Bluetooth enabled computer is in discovery mode, it broadcasts a wireless signal that allows it to be detected by other Bluetooth enabled computers or devices. Uninstall the Bluetooth driver from device manager on your PC and install the latest driver using HP support assistant. I understand Bluetooth issues with your laptop.ĭid you make any software or hardware changes on your PC?Īs you mentioned the Bluetooth driver is not recognized in device manager. Hey there! Thanks for stopping by the HP Support Forums! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.

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